Our business provides free shipping to over 100 countries around the world.
There may be some rare locations we are unable to ship to. If you happen to be located in one of those countries we will contact you and work out the best options for you to receive your item.
Shipping time depends on the country and the product ordered. As our products are made on demand according to your needs it will take around 3-5 working days for production and fulfilment before shipping.
If you are in a rush please choose DHL Express Shipping option, which will deliver orders in around 3-7 days Europe, USA, Canada and Australia. Express shipping cost is calculated at the checkout according to the weight of your items.
If you are not in a rush and prefer to use our FREE Standard Shipping option your items will be shipped with standard inland post option such as Royal Mail, USPS, etc.. Standard shipping takes around 9-14 working days to reach USA, Canada, Australia and Europe.
To see a full estimate of shipping times across all regions, refer to our extensive list on our Shipping & Delivery page.
We offer FREE ground shipping options via local post to over 100 countries. This option will appear at the checkout.
Also, for some countries as US, UK and Canada we offer an express shipping option via DHL Express at an additional cost. You will find shipping options available for your location at checkout.
Packages are sent directly from our own factory in Italy or Shanghai and is delivered by your local postal service.
Full tracking is provided on all deliveries, with items also able to be tracked via your local postal service once an item clears local customs.
Yes, you will receive your tracking code via email 1-3 days after your item was shipped.
If you haven't received tracking info within 5 days, please contact us via email: email@example.com
For some shipping companies, it may take around 2-5 business days for the tracking information to update on the system and showcase the location of your order.
If you have some questions please email us firstname.lastname@example.org
To speed up your delivery times we ship clothing items as jerseys, bibs and jackets directly from our production factory. These items will be sent in one package.
Versus cycling accessories ( as gloves, socks and other ) might be sent in different packages directly from our cycling accessories distributors.
Don't worry, we will not add any additional cost to your order but may result in packages arriving separately. If you have any other questions, please contact us and we will do our best to help you out.